Privacy Policy

Effective Date: June 1, 2025 | Last Updated: June 1, 2025

1. Introduction

BediWalker Educational Consulting ("we," "our," or "us") operates the Educational Consultant System (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Your Privacy is Protected

We are committed to keeping your information private and secure:

  • No Public Profiles: Your account information is never made publicly available
  • Private by Design: User data is not searchable or accessible to other users
  • Authorized Access Only: Only authorized personnel can access your information for service provision
  • No Third-Party Marketing: We don't sell or share your data for marketing purposes
  • Limited Public Information: Only educational fair details (names, dates, locations) are public - no user data
2. Contact Information

BediWalker Educational Consulting

info@bediwalker.com
+1 (876) 778-3018
N/A

For privacy-related inquiries, contact us at: info@bediwalker.com

3. Information We Collect

3.1 Personal Information You Provide

Account Information:
  • Full name
  • Email address
  • Password (encrypted)
  • User role (Administrator or School Representative)
School Information:
  • School name and description
  • School contact information (email, phone number)
  • School address (street address, city, state/province, country, postal code)
  • School website URL
  • Your position/role at the school
Fair Registration Information:
  • Registration preferences and selections
  • Payment information (processed through Stripe)
  • Travel details (flight numbers, hotel preferences)
  • Additional notes and comments

3.2 Information Collected Automatically

Technical Information:
  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Session data for authentication and security
Cookies and Tracking Technologies:
  • Essential session cookies for authentication
  • Functional cookies for user preferences
  • Security cookies for fraud prevention

Privacy Protection: We do not make any user accounts or personal information publicly available. All user data remains private and is only accessible to authorized personnel for service provision and support.

Public Information: Only educational fair information (such as fair names, dates, locations, and descriptions for Caribbean educational fairs) is made publicly available. No individual user information, school associations, registrations, or personal data is ever made public.

3.3 Information from Third Parties

Clerk Authentication Service:
  • Authentication tokens and session data
  • Social media profile information (if you sign in with Google)
Stripe Payment Processing:
  • Payment transaction data
  • Billing information
  • Payment method details (last 4 digits of cards)
4. How We Use Your Information

4.1 Service Provision

  • Creating and managing user accounts
  • Processing fair registrations
  • Managing school associations and approvals
  • Facilitating payment processing
  • Providing customer support

4.2 Communication

  • Sending registration confirmations
  • Notifying administrators of new registrations
  • Sending approval/rejection notifications
  • Providing system updates and announcements
  • Responding to inquiries and support requests

4.3 Business Operations

  • Improving our Service functionality
  • Ensuring security and preventing fraud
  • Complying with legal obligations
  • Maintaining accurate records
  • Internal administrative purposes

Privacy Protection: We do not use your personal information for public profiles, marketing to third parties, or any form of public display. Your account information remains strictly private.

Public Information: The only information we make publicly available is general educational fair information (names, dates, locations, descriptions) for Caribbean educational fairs - no user data, registrations, or personal information is ever displayed publicly.

4.4 Legal Basis for Processing

GDPR (EU Residents):
  • Consent: For marketing communications and optional features
  • Contract Performance: For providing the Service you've requested
  • Legitimate Interest: For improving our Service and security
  • Legal Obligation: For compliance with applicable laws
PIPEDA (Canadian Residents):
  • Consent: We obtain meaningful consent for collection, use, and disclosure
  • Contractual Necessity: For providing the educational consulting services
  • Legal Requirements: For compliance with applicable Canadian laws
  • Legitimate Business Purposes: For reasonable business operations with appropriate safeguards
5. Third-Party Service Providers

We share your information with the following trusted third-party providers:

Clerk (Authentication)

User authentication and account management

Data Shared: Name, email, authentication tokens

Stripe (Payment Processing)

Processing payments for fair registrations

Data Shared: Payment information, billing details, transaction data

Resend (Email Service)

Sending transactional and notification emails

Data Shared: Email addresses, names, email content

Neon Database (Data Storage)

Secure data storage and management

Data Shared: All application data

8. Your Privacy Rights

8.1 General Rights

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing activities

8.2 GDPR Rights (EU Residents)

  • Right to withdraw consent
  • Right to restrict processing
  • Right to lodge a complaint with supervisory authorities
  • Right to data portability

8.3 CCPA Rights (California Residents)

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale of personal information
  • Right to non-discrimination

8.4 PIPEDA Rights (Canadian Residents)

  • Right to know what personal information we collect and how it's used
  • Right to access your personal information
  • Right to request correction of inaccurate information
  • Right to withdraw consent (where consent is the legal basis)
  • Right to file a complaint with the Privacy Commissioner of Canada

Provincial Laws: We also comply with provincial privacy legislation including BC PIPA, Alberta PIPA, and Quebec's private sector privacy act.

How to Exercise Your Rights

To exercise any of these rights, contact us at info@bediwalker.com with:

  • Your full name and email address
  • Specific request details
  • Verification of your identity

We will respond to your request within 30 days (or as required by applicable law).

Contact Information for Privacy Matters

Email: info@bediwalker.com

Address: N/A

This Privacy Policy is effective as of June 1, 2025 and was last updated on June 1, 2025.